Carrot Medical Attains A Net Promoter Score (NPS) of 61

Carrot Medical, the Leader in Retrofitting Interventional & Hybrid Labs with State-of-the-Art Audio, Visual and IT solutions, is proud to have achieved an industry-esteemed Net Promoter Score (NPS) of 61 based on its latest Annual Customer Survey. NPS is an index used to gauge customers’ satisfaction and likelihood to recommend a company’s products and services to their peers. Carrot Medical continues to maintain a strong emphasis on customer experience. “Our focus has always been on the customer — anticipating their needs, and delivering pragmatic innovations,” said Jeremy Wiggins, Carrot Medical CEO. “We strive to ensure a more personal experience for our customers in terms of our tailored solutions and approach to customer support. An NPS score of above 50 is considered excellent, so Carrot’s score of 61 is another clear indicator of our unwavering commitment to our customers.”