Unparalleled Service for Your Hospital
Carrot Medical is proud to be the undisputed leader in providing premier products, system integration, and services to the Interventional Laboratory Retrofit Market, and we are passionate about serving our customers well. The Carrot Support Team works closely with hospital staff — biomedical, clinical, and IT professionals — to understand their needs and wants, and we strive to deliver the best-in-class customer experience. Users of all Carrot Platforms (C-View®, C-Suite®, and C-Com®) are extensively trained and supported through the first use to ensure comfort and confidence in operating the equipment. Moreover, all platforms come with a minimum of a (1) Year comprehensive warranty. Additionally, Carrot Medical offers diverse warranty programs to ensure customer satisfaction and continued efficiency. “We recently had a surgical symposium during which one of our vascular surgeons was broadcasting live cases into our classroom. My internal IT&S team ran into some issues while performing our last system checks before the symposium. We reached out to the Carrot Medical team. They were nothing short of amazing!” said Missi Johnson, Vice President of Operations at Heart Hospital of Austin. “The Carrot Support Team was here onsite very quickly, identified the issues and fixed them. They kept me updated throughout the process. Our symposium went flawlessly! I couldn’t have done it without their support. I really believe that the quality of my symposium was as important to the Carrot Medical team as it was to me.” With over 75 years of combined experience in retrofit design, video integration and clinical installation, the Carrot Support Team can help customers improve space and work flow efficiency for their labs, conference rooms, and auditoriums with unmatched domain knowledge and precision.